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  1. I cannot install NAS Navigator2 properly in macOS Sierra.
    [Answer ID: 16069]
    Follow the instructions to install NAS Navigator2.Download the latest NAS NAvigator2. Right-click the downloaded file ,and then select [Open].The installer package will reveal in the Finder....
  2. When "Assign authorization to external SMB server" is selected, authentication from Mac OS X 10.8 or later is failed.
    [Answer ID: 15758]
    If the hostname is more than 10 characters, authentication from Mac OS X 10.8 or later is failed. Set the hostname 10 characters or less.
  3. When changing the IP addess from NAS Navigator2 or SmartPhone Navigator, the DNS server address is initialized.
    [Answer ID: 15781]
    If a fixed IP address and the DNS server address are set, the DNS server address will be initialized when changing the IP addess from NAS Navigator2 or SmartPhone Navigator. Open the interface and set the DNS server address again....
  4. How to Get Around the "App Can't be opened because..." Error in OS X
    [Answer ID: 14952]
    Depending on OS X (starting with Mountain Lion and OS X Lion v10.7.5) Gatekeeper (security settings), when you try to open or download an application software from Buffalo Technology website www.buffalotech.com, you may get an alert message such as below to protect your Mac against malware....
  5. Model Regional Differences
    [Answer ID: 14120]
    Products with the same name sold by different divisions of Buffalo in various countries are not necessarily identical. For example, the wireless channels used are often different in each country, due to government regulations....
  6. I cannot install NAS Navigator2.
    [Answer ID: 15810]
    You cannot use or install NAS Navigator2 when using a domain user. Install it as a local user.
  7. RMA's - Data Recovery Policy
    [Answer ID: 14159]
    All Buffalo RMA's are replaced with functional units. Buffalo cannot be held responsible for lost data. All data recovery will need to be performed by the user before sending in the defective unit....
  8. Making Windows Vista PC's compatible with Buffalo NAS products
    [Answer ID: 14113]
    Open the control panel, make sure you're using the classic view, and double-click on "Administrative Tools".  There is an item "Local Security Policy"- open it.Alternative click the start button and type secpol.msc in the search function....
  9. What to do if the USB drive is not recognized on the TeraStation or LinkStation
    [Answer ID: 14130]
    Connect a USB drive to a USB port on the TeraStation or LinkStation, then follow this procedure to recognize the devices. 1.Turn off the TeraStation or LinkStation.2.Turn off the USB drive....
  10. How many users will be NovaBACKUP license included LinkStation or TeraStation be valid for?
    [Answer ID: 14969]
    LinkStation LinkStation models are bundled with 5 client licenses of NovaBACKUP Professional. TeraStationTeraStation models are bundled with 10 client licenses of NovaBACKUP Business Essentials....
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