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  1. How to: connect WLAE to PC by wired Ethernet?
    [Answer ID: 14483]
     WALE factory preset SSID and Encryption key Refer to WALE factory preset tag attached to the unit. Refer to configuration screen (WEB management interface)2. To view WEB UI , connect WLAE-AG300N power cord to power outlet....
  2. In case the warranty card has been lost, does the repair become chargeable?
    [Answer ID: 14486]
    Contact your local Customer Service.
  3. How to: Find out and confirm SSID and Encryption key of WLAE-AG300N ?
    [Answer ID: 14487]
     WALE factory preset SSID and Encryption key Refer to WALE factory preset tag attached to the unit. Refer to configuration screen (WEB management interface)2. To view WEB UI , connect WLAE-AG300N power cord to power outlet....
  4. TeraStation 5000 - How to transfer the data to another TeraStation?
    [Answer ID: 14488]
    The TeraStation is not equipped with a tool or a function for data migration. Follow the procedure below to migrate data. Copying files directly by accessing two TeraStations from a PC...
  5. TeraStaton 5000 - Recycle Bin
    [Answer ID: 14489]
    To protect your data from accidental deletion, you may configure your TeraStation to use a recycle bin instead of deleting files immediately. The recycle bin will only work with SMB connections....
  6. When connection via AFP, FTP or SFTP, a user authentication fails although you set access restrictions in conjunction with an authentication server.
    [Answer ID: 14490]
    The maximum length for a password is 14 to access share folders in conjunction with an authentication server using AFP, FTP or SFTP.An authentication fails in case the length is equal to or above 15....
  7. The power LED keeps flashing and the system doesn't start up.
    [Answer ID: 14492]
    Follow this procedure to restart the TeraStation. Wait for 10 minutes. When the power LED keeps blinking, press the power button for 10 seconds to shut down the TeraStation. Press the power button to the TeraStation to turn it on....
  8. TeraStation 5000 - How to Turn on the TeraStation
    [Answer ID: 14493]
    To power on, connect the power cable and wait for 10 seconds, then press the power button.
  9. How to Back Up the TeraStation to Another LinkStation or TeraStation
    [Answer ID: 14495]
    Step 1 Preparing a Backup Destination First, configure a folder as a backup destination. 1.In Settings, navigate to [Folder Setup]. How to Open Settings 2.Choose the folder to set as a backup destination....
  10. How to Back up the Data to a USB Hard Drive
    [Answer ID: 14496]
    Follow this procedure to back up data to an external USB hard drive. 1.In Settings, click [Backup]. How to Open Settings 2.Click to the right of "Backup". 3.Click [Create New Job]....
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